What is the minimum order quantity?
20 kg per SKU for products sold by weight. 500 units for sticks, 800 units for pressed powder.
The minimum is per formula — a 20 kg batch is a single formula, not split across products. Samples are for approval, not resale.
How long from briefing to first sample?
Up to 30 days.
It depends on the complexity of the formulation. Customising an existing base formula is faster; developing from scratch may take additional time.
What is the total lead time from first approval to delivery?
10 business days of production, counted from the arrival of raw materials at the laboratory.
The total from approval onwards depends on the procurement lead time for the selected ingredients.
Do you work with existing formulas or only exclusive ones?
Mainly base formulas, customised for each project.
Actives, fragrance, texture, claims and packaging are adjusted per brand. This reduces technical risk and speeds up development. Where it makes sense for the project, we also formulate from scratch.
Do you supply packaging and labelling?
Case by case, depending on scope.
Some clients prefer to handle packaging with their own suppliers; on other projects we act as a single point of contact, coordinating specification, quoting and logistics. The approach is agreed at briefing.
Does Hibiscus handle Anvisa registration?
Yes, with full regulatory support.
In partnership with regulatory affairs specialists — prior notification for products exempt from registration and, where applicable, the registration process for categories subject to it. This covers the Brazilian market; registration in the destination country is the importer's responsibility.
Do you work with new brands or only established companies?
All stages, with a focus on growing brands.
Entrepreneurs launching their first lines and small brands scaling a portfolio — where a low minimum order, full regulatory cover and mentoring add the most.